Kids these Days...
I've mentioned before that my library has trouble with large groups of free-roaming kids. They seem to think we're a playground. Here's what we've had to reprimand them about:
1. Creating noise in the computer lab causing patrons to complain
2. Creating noise in the stacks causing patrons to complain
3. Running and yelling in the stairwell/elevator
4. Continuously riding up and down the elevator
5. Going up to patrons and asking for money for the vending machines
6. Cursing/rudeness towards staff (a specific incident with a student assistant last Friday night)
They have really become a nuisance. We speak to them about their behavior to no effect. As the last item says, they abuse us and disregard anything we say. We finally resorted to calling the police to deal with them, and now, if they are being disruptive, we do not have to speak to them but simply call the police. The police then speak to them and call their parents to come pick them up. It's a shame we have to resort to such drastic measures.
Not all kids are bad. I know this. I'm met with examples everyday. My university works with several programs involving high school and middle school aged kids. They come to the library to use our resources and are typically well behaved. They have a good time while here and not at the expense of other patrons.
These bad apples are another story. The fact that they're allowed to gallivant all over town after dark without an adult really upsets me. Crime is still a reality, and these guys are still just kids. How can their parents let them go off like they do?
In a perfect world, we would work with these kids and find ways to constructively fill their time, but we're an academic library. We have no YA section or YA librarian. All we can manage is damage control. I suspect one reason the kids come here is because the public libraries have had trouble with these guys as well and have revoked their public library privileges. It's a shame that these kids are just being shrugged off by one institution to another. And unfortunately, when these kids finally provoke us enough, my library will ban them as well and call the police if the kids visit our library again.
I'm having a hard time after writing that last paragraph feeling too upset about the thought that these kids will be banned. I mean wanting to help is one thing, refusing help is another. We told these kids how they should behave, and they refused to listen to us. In the end, can't it be said that these kids are bringing this upon themselves? I know no one wants to be hard on children, and we think of them as these innocents that should be protected and cared for, but on the other hand, you've got to face reality. It's one thing to be locked out of the house and go to the library for shelter, it is quite another to go to the library and cause mayhem, locked out of the house or not.
I wonder if part of the problem is a group/mob mentality. All the problems are being caused by one group of children. We know them on sight. I think if they were to come in individually, they would be tamer, but instead, they band together and proceed with the mischief.
The hard line is finally what I'm going to settle for. We are an academic library, and it is the public's privilege to use our resources not their right. If they abuse their privileges, then their privileges will be taken away. We do not offer storytime, or activities to occupy our students, so I should not feel guilty that we don't for these kids. If they can't understand that you do not scream at the top of your lungs in an elevator, and you do not play tag among the bookcases, and will not respect library staff's authority, then they need to be shown the door and told they can no longer come back, and if they try to come back, call UPD to come and explain to them and their parents why they are not allowed on university grounds anymore.
1. Creating noise in the computer lab causing patrons to complain
2. Creating noise in the stacks causing patrons to complain
3. Running and yelling in the stairwell/elevator
4. Continuously riding up and down the elevator
5. Going up to patrons and asking for money for the vending machines
6. Cursing/rudeness towards staff (a specific incident with a student assistant last Friday night)
They have really become a nuisance. We speak to them about their behavior to no effect. As the last item says, they abuse us and disregard anything we say. We finally resorted to calling the police to deal with them, and now, if they are being disruptive, we do not have to speak to them but simply call the police. The police then speak to them and call their parents to come pick them up. It's a shame we have to resort to such drastic measures.
Not all kids are bad. I know this. I'm met with examples everyday. My university works with several programs involving high school and middle school aged kids. They come to the library to use our resources and are typically well behaved. They have a good time while here and not at the expense of other patrons.
These bad apples are another story. The fact that they're allowed to gallivant all over town after dark without an adult really upsets me. Crime is still a reality, and these guys are still just kids. How can their parents let them go off like they do?
In a perfect world, we would work with these kids and find ways to constructively fill their time, but we're an academic library. We have no YA section or YA librarian. All we can manage is damage control. I suspect one reason the kids come here is because the public libraries have had trouble with these guys as well and have revoked their public library privileges. It's a shame that these kids are just being shrugged off by one institution to another. And unfortunately, when these kids finally provoke us enough, my library will ban them as well and call the police if the kids visit our library again.
I'm having a hard time after writing that last paragraph feeling too upset about the thought that these kids will be banned. I mean wanting to help is one thing, refusing help is another. We told these kids how they should behave, and they refused to listen to us. In the end, can't it be said that these kids are bringing this upon themselves? I know no one wants to be hard on children, and we think of them as these innocents that should be protected and cared for, but on the other hand, you've got to face reality. It's one thing to be locked out of the house and go to the library for shelter, it is quite another to go to the library and cause mayhem, locked out of the house or not.
I wonder if part of the problem is a group/mob mentality. All the problems are being caused by one group of children. We know them on sight. I think if they were to come in individually, they would be tamer, but instead, they band together and proceed with the mischief.
The hard line is finally what I'm going to settle for. We are an academic library, and it is the public's privilege to use our resources not their right. If they abuse their privileges, then their privileges will be taken away. We do not offer storytime, or activities to occupy our students, so I should not feel guilty that we don't for these kids. If they can't understand that you do not scream at the top of your lungs in an elevator, and you do not play tag among the bookcases, and will not respect library staff's authority, then they need to be shown the door and told they can no longer come back, and if they try to come back, call UPD to come and explain to them and their parents why they are not allowed on university grounds anymore.